Where do I find the e@syfile download?
To locate the e@syfile you will need to click on Submissions and then Annual Submissions. Select the tax season from the drop-down menu and then you will see the e@syfile export appear and you can then download the file.
Why is my EMP201 blank?
Until you have completed your pay run or pay runs for the month this will be blank.
Is the EMP201 sent directly to SARS?
This is currently not possible due to limitations with the efiling website.
Is the UIF sent directly to the labour department?
The UIF is sent to the Labour department when you click on the Complete Submission button. We will change the Status to pending and add the Submission date and when we receive a response we will log a Completed Date and change the status to completed.
Where do I find the EMP501?
To download the EMP501 you will need to click on Submissions and then Annual Submissions. Select the tax season from the drop-down menu and then you will see the EMP501 appear on the right and you can then download the file
Why is the ETI being added to ETI carried over and not ETI calculated on the EMP201?
You will first need to confirm if you are ETI compliant. If you aren’t compliant then this is correct and each month the ETI will be carried forward and will appear under ETI carried over section and then a running total will be visible under ETI carried forward until you are compliant.
To mark your company compliant please proceed to Settings > Payroll > Payroll Calculations > ETI. You will then need to add an Effective Date and then select the ETI Complaint toggle.