How do I add a public holiday?
Once you have added the normal and overtime hours you will be taken back to the payroll input screen. Just below the listed hours you will see Employee Additional Hours, please click on this. You will see a calendar appear and the days in the pay period will show. You can select the public holiday on the calendar and you will be asked to add the hours worked.
Why are we not receiving payslips via email?
This is not an automatic function and is something you need to set up. Please proceed to Settings > Employees > Self Service Settings. You will now see a toggle called Attached Payslip PDF to Email.
How do I add a new pay period?
Please proceed to Settings > Payroll > Pay Period. You will see a list of the pay periods you have already created and then you will see an Add button on the right hand side.
How do I create a Pay Type?
To create a custom Pay Type you will need to go to Settings > Payroll > Pay Types. You will then see a list of the current pay types that have been added and then you will see an Add button on the right hand side. You can add an Income, Deduction, Allowance, Benefit, Employer Contribution or a Reimbursement.
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Where can I find my completed pay runs?
If you proceed to Run Payroll you will see a tab called Completed. Click on this tab and you will see all your completed pay runs.
How do I add a tax directive for an employee leaving the company?
When adding a tax directive I would recommend that you still process the employee's last payslip as normal so that tax is taken off as normal from their last salary payment.
Once you have processed the normal payslip I would suggest creating a custom payslip by clicking on the add button on the Pay Run screen. You will be required to add a date which I would suggest should be the end of the month and then select the employee.
Once this custom pay run has been added you should then add a custom income which can be done by going to Settings > Payroll > Pay Types and then clicking on Add. From the drop-down menu select income and then I would recommend selecting Varies each time under the Input Type and calling it something like Retrenchment Payment or any name you would like.
Please go back to the custom pay run and then add the payment by selecting the custom income you have just created and any other payroll items related to the termination. You will then need to add the tax directive/ Termination Lump Sum and in the amount block add the amount of tax that should be deducted from the employee. Once you have completed this please proceed as normal by approving the payslip and completing the custom pay run.
Can I add payroll items multiple times?
For the time being you can only add a payroll item once.
Why is the salary amount on the payslip different to the salary amount I added?
If the employee started during the pay period or was reinstated then their salary for the pay period will be a pro rata amount. You can see the percentage and change this on the employee’s payslip input screen.